Privacy Policy

Doveex Consulting Privacy Policy

Doveex Consulting (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is processed in accordance with the Nigeria Data Protection Act (NDPA), 2023, and other applicable data protection laws and regulations.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, engage our services, attend our events, or communicate with us.

1. Who We Are

Doveex Consulting is a professional consulting firm providing business advisory, strategy, organizational development, training, research, project management, and other consulting services to individuals, businesses, government agencies, and nonprofit organizations.

2. Personal Data We Collect

Depending on your interaction with us, we may collect:

Identity Information

• Full name
• Job title
• Organization
• Signature (where applicable)

Contact Information

• Email address
• Telephone number
• Business address

Professional Information

• Company details
• Business requirements
• Project information
• Training participation records

Communication Records

• Emails
• Contact form submissions
• Meeting notes
• Feedback and survey responses

We only collect personal data that is necessary for legitimate business purposes and the delivery of our services.

3. How We Collect Your Data

We collect personal data when you:

• Visit our website.
• Contact us by email or telephone.
• Request a proposal or consultation.
• Subscribe to newsletters or marketing communications.
• Register for training programmes, workshops, or events.
• Engage our consulting services.
• Complete surveys or feedback forms.
• Apply for employment opportunities.

We may also collect certain technical information automatically through cookies and website analytics technologies.

4. Lawful Basis for Processing

In accordance with the Nigeria Data Protection Act (NDPA), 2023, Doveex Consulting processes personal data based on one or more of the following lawful grounds:

• Your consent.
• The performance of a contract.
• Compliance with legal obligations.
• Protection of vital interests.
• Performance of tasks carried out in the public interest, where applicable.
• Our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.

5. How We Use Your Information

We use your personal data to:

• Deliver consulting and advisory services.
• Prepare proposals, contracts, reports, and project documentation.
• Respond to enquiries and provide customer support.
• Manage client relationships.
• Deliver training programmes, workshops, and events.
• Process invoices and payments.
• Improve our services and website.
• Conduct research, quality assurance, and internal analysis.
• Send newsletters, marketing communications, and business updates where you have provided consent.
• Comply with applicable legal and regulatory obligations.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

• Improve website functionality.
• Remember your preferences.
• Analyse website traffic and performance.
• Enhance your browsing experience.

You may disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of our website.

7. Disclosure of Personal Data

Doveex Consulting does not sell, rent, or trade your personal information.

We may disclose your personal data only:

• To trusted third-party service providers that support our business operations.
• To payment processors where applicable.
• To cloud hosting providers and IT service providers.
• To professional advisers, including auditors and legal counsel.
• Where required by law, regulation, or a valid court order.
• To protect our legal rights, property, or security, or to investigate fraud.
• With your explicit consent.

All third parties engaged by Doveex Consulting are required to maintain appropriate confidentiality and security standards and process personal data only in accordance with applicable laws.

8. International Data Transfers

Where personal data is transferred outside Nigeria, Doveex Consulting will ensure that appropriate safeguards are implemented in accordance with the Nigeria Data Protection Act (NDPA), 2023, and any applicable regulations governing cross-border data transfers.

9. Data Security

We implement appropriate administrative, technical, and organizational security measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Access to personal information is restricted to authorized personnel who require it for legitimate business purposes.

Although we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.

10. Data Retention

We retain personal data only for as long as necessary to:

• Deliver our services.
• Fulfil contractual obligations.
• Meet legal and regulatory requirements.
• Resolve disputes.
• Enforce our agreements.

Once personal data is no longer required, it is securely deleted or anonymized in accordance with our data retention practices.

11. Your Rights

Subject to applicable law, you have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data where applicable.
• Withdraw consent at any time where processing is based on consent.
• Object to or restrict certain processing activities.
• Request portability of your personal data where applicable.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

We will respond to legitimate requests within the timelines prescribed by applicable law.

12. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children without appropriate parental or guardian consent.

13. Third-Party Websites

Our website may contain links to third-party websites for your convenience. Doveex Consulting is not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations.

Any updates will be published on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we collect, use, or protect your personal data, please contact us:

Doveex Consulting

Email: info@doveexconsulting.com

Phone: +234 803 571 1390

Website: https://doveexconsulting.com/

Address: Nigeria

If you believe your rights under the Nigeria Data Protection Act (NDPA), 2023 have been violated or you are dissatisfied with how we have handled your personal data, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the processing of your personal data as described herein.