Welcome to the Doveex Consulting website (www.doveexconsulting.com). By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms, please discontinue use of the Website immediately.
- About Doveex Consulting
Doveex Consulting is a healthcare navigation and care coordination company committed to helping individuals, families, corporate organizations, and diaspora clients access appropriate healthcare services, health insurance solutions, wellness programs, and healthcare advisory services.
Doveex Consulting is not a hospital, clinic, emergency medical service, Health Maintenance Organization (HMO), or health insurance underwriter. Where necessary, we coordinate access to licensed healthcare providers, health insurance organizations, and other accredited healthcare partners.
- Acceptance of Terms
By visiting this Website, creating an enquiry, requesting a consultation, subscribing to our newsletters, or using any of our digital services, you confirm that you have read, understood, and accepted these Terms and Conditions together with our Privacy Policy.
- Eligibility
You must be at least 18 years of age to use this Website independently. Where services are requested on behalf of another individual, you confirm that you have the legal authority to provide the required information and obtain any necessary consent.
- Permitted Use
You may use this Website solely for lawful purposes, including:
- Learning about Doveex Consulting’s services.
- Requesting consultations.
- Making service enquiries.
- Accessing healthcare information and educational resources.
- Booking appointments where available.
- Communicating with our support team.
You agree not to:
- Use the Website for unlawful or fraudulent purposes.
- Attempt unauthorized access to any part of the Website.
- Introduce malware, viruses, or malicious software.
- Interfere with the Website’s operation or security.
- Copy, reproduce, or distribute Website content without written permission.
- Healthcare Information Disclaimer
The information provided on this Website is intended for general educational and informational purposes only.
Nothing contained on this Website should be interpreted as:
- Medical advice
- Clinical diagnosis
- Medical treatment
- Emergency healthcare services
Users should always seek professional medical advice from qualified healthcare professionals regarding any medical condition or emergency.
If you are experiencing a medical emergency, please contact your nearest emergency medical provider immediately.
- Consultation Requests
Submitting a consultation request or enquiry through this Website does not establish a healthcare provider-patient relationship.
Doveex Consulting will review each request and connect users with appropriate healthcare professionals, facilities, or partner organizations where applicable.
Appointment availability and service delivery remain subject to provider availability.
- Health Insurance Advisory Services
Where Doveex Consulting assists users in identifying suitable health insurance plans, all final underwriting decisions, policy approvals, premium calculations, benefits, exclusions, and claims administration remain the sole responsibility of the licensed Health Maintenance Organization (HMO) or insurance provider.
Doveex Consulting acts solely as an independent advisory and facilitation partner.
- Corporate Services
Organizations engaging Doveex Consulting for corporate healthcare navigation, wellness programs, or health insurance advisory services agree to provide accurate organizational information necessary for service delivery.
Customized corporate solutions may be governed by separate contractual agreements.
- User Responsibilities
Users agree to:
- Provide accurate and truthful information.
- Update submitted information where necessary.
- Keep login credentials secure where applicable.
- Notify Doveex Consulting of any unauthorized use of their account.
- Use Website services responsibly and ethically.
- Privacy and Data Protection
Doveex Consulting is committed to protecting personal information in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable data protection regulations.
By submitting personal information through this Website, you consent to the collection, processing, storage, and use of your information for purposes including:
- Responding to enquiries
- Coordinating healthcare services
- Processing consultation requests
- Communicating service updates
- Improving customer experience
- Meeting legal and regulatory obligations
For more information, please review our Privacy Policy.
- Third-Party Services
This Website may contain links to third-party websites, healthcare providers, laboratories, pharmacies, HMOs, payment gateways, or technology partners.
Doveex Consulting does not own or control these third-party platforms and is not responsible for:
- Their content
- Their privacy practices
- Service delivery
- Product quality
- Website availability
Users interact with third-party platforms at their own discretion.
- Payments
Where payments are required for consultations or other services, secure third-party payment processors may be used.
Doveex Consulting does not store users’ debit or credit card information.
All applicable service charges will be communicated before payment is made.
- Intellectual Property
All Website content, including but not limited to:
- Logos
- Text
- Graphics
- Icons
- Images
- Videos
- Service descriptions
- Documents
- Website design
are the intellectual property of Doveex Consulting unless otherwise stated.
No content may be copied, modified, reproduced, distributed, or commercially exploited without prior written permission.
- Website Availability
While we strive to maintain uninterrupted Website availability, Doveex Consulting does not guarantee that the Website will always be available or free from technical interruptions.
Maintenance, software updates, security improvements, or circumstances beyond our control may temporarily affect Website availability.
- Limitation of Liability
To the fullest extent permitted by law, Doveex Consulting shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Use of this Website
- Reliance on Website information
- Delays in communication
- Third-party service failures
- Technical interruptions
- Internet connectivity issues
- Indemnification
Users agree to indemnify and hold harmless Doveex Consulting, its employees, consultants, partners, and affiliates from any claims, liabilities, losses, or expenses arising from misuse of the Website or violation of these Terms.
- Changes to These Terms
Doveex Consulting reserves the right to update or modify these Terms and Conditions at any time.
Revised Terms become effective immediately upon publication on this Website.
Users are encouraged to review these Terms periodically.
- Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes arising from the use of this Website shall be subject to the jurisdiction of the competent courts in Nigeria.
- Contact Information
For enquiries regarding these Terms and Conditions or any of our services, please contact:
Doveex Consulting
Email: Info@doveexconsulting.com
Website: www.doveexconsulting.com
Consent Statement
By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, you should discontinue use of the Website immediately.